Learn how to configure Genesys Voice Platform. Genesys Engage cloud private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative. · Genesys Administrator Extension displays a navigation path (a set of breadcrumbs) that shows you where the displayed objects reside in your hierarchy. This path appears with all lists of objects, and is located directly above the list. You can click any element of this path to go quickly to that www.doorway.rug: cme. · Genesys Administrator is a Web-based product that simplifies operation management with the ability to provision, deploy, and monitor all Genesys applications. This documentation set should give you most of the information you need in order to deploy Genesys Administrator and customize its companion product, Genesys Administrator www.doorway.rug: cme.
Genesys is a leader for omnichannel customer experience contact center solutions, trusted by 10,+ companies in over countries. Creating a calling list used to involve the manual creation of files from customer data, or development of home-grown applications or tasks to generate the lists for importing into Genesys Configuration Manager (CME). CME Authentication (Genesys environment only) If Performance DNA is being used within a Genesys environment there is the option now to authenticate user access using their CME log in details. To enable this, ensure that the user’s Genesys CME username is included in the user upload or that the relevant field has been included in the hierarchy.
2 Nov This manual is primarily intended for system engineers and other members of the agent is disabled or deleted in Configuration Manager. Manual Supplement. Refer to the Genesys™ Technical Manual for information on installing the power supply, safety CME. Command Error. Corresponding Genesys Administrator (GA) Screenshots for Old Configuration to CME on various pages of the Universal Routing Reference Manual.
0コメント